Magento Indexing and Root Category on Microsoft Azure
Overview
If you recently installed Magento through the Azure Portal and found that reindexing is not working properly, you will want to ensure that the Root Category is selected.
If the root category is not set, you will encounter this message when trying to reindex: “There was a problem with reindexing process.” which can often result in the exception shown below.
2015-04-16T13:31:17+00:00 DEBUG (7): Exception message: SQLSTATE[42000]: Syntax error or access violation: 1103 Incorrect table name ”
Trace: #0 D:homesitewwwrootlibVarienDbStatementPdoMysql.php(110): Zend_Db_Statement_Pdo->_execute(Array)
#1 D:homesitewwwrootappcodecoreZendDbStatement.php(291): Varien_Db_Statement_Pdo_Mysql->_execute(Array)
#2 D:homesitewwwrootlibZendDbAdapterAbstract.php(480): Zend_Db_Statement->execute(Array)
#3 D:homesitewwwrootlibZendDbAdapterPdoAbstract.php(238): Zend_Db_Adapter_Abstract->query(‘DELETE FROM “’, Array)
#4 D:homesitewwwrootlibVarienDbAdapterPdoMysql.php(428): Zend_Db_Adapter_Pdo_Abstract->query(‘DELETE FROM “’, Array)
#5 D:homesitewwwrootlibZendDbAdapterAbstract.php(664): Varien_Db_Adapter_Pdo_Mysql->query(‘DELETE FROM “’)
#6 D:homesitewwwrootappcodecoreMageCatalogModelResourceCategoryIndexerProduct.php(941): Zend_Db_Adapter_Abstract->delete(NULL)
#7 D:homesitewwwrootappcodecoreMageIndexModelIndexerAbstract.php(143): Mage_Catalog_Model_Resource_Category_Indexer_Product->reindexAll()
#8 D:homesitewwwrootappcodecoreMageIndexModelProcess.php(210): Mage_Index_Model_Indexer_Abstract->reindexAll()
#9 D:homesitewwwrootappcodecoreMageIndexModelProcess.php(258): Mage_Index_Model_Process->reindexAll()
#10 D:homesitewwwrootappcodecoreMageIndexcontrollersAdminhtmlProcessController.php(127): Mage_Index_Model_Process->reindexEverything()
#11 D:homesitewwwrootappcodecoreMageCoreControllerVarienAction.php(418): Mage_Index_Adminhtml_ProcessController->reindexProcessAction()
#12 D:homesitewwwrootappcodecoreMageCoreControllerVarienRouterStandard.php(250): Mage_Core_Controller_Varien_Action->dispatch(‘reindexProcess’)
#13 D:homesitewwwrootappcodecoreMageCoreControllerVarienFront.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#14 D:homesitewwwrootappcodecoreMageCoreModelApp.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#15 D:homesitewwwrootappMage.php(684): Mage_Core_Model_App->run(Array)
#16 D:homesitewwwrootindex.php(87): Mage::run(”, ‘store’)
#17 {main}
To solve this issue, make sure your Root Category is selected.
To select your Root Category, follow these steps:
Step 1. In the System Menu, select Configuration
Step 2. Click on “Manage Stores”
You can find it at the top-left, under “Current Configuration Scope”.
Step 3. Select Main Website Store
Step 4. Set the Root Category
Select the drop-down for “Root Category” and select “Default Category”
Step 5. Save the store
Click “Save Store” at the top-right corner
Step 6. Verify indexing works!
Select System –>Index Management
Step 7. Select Indexes
Select “Catalog URL Rewrites” and “Category Products”
Step 8. Reindex Data
At this point, your index management should be successful without errors.
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